capjili is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your own information under Philippine law.
Six core commitments that define how capjili handles your personal information
All personal data stored by capjili is encrypted using industry-standard AES-256 encryption. Your financial details, ID documents, and account credentials are never stored in plain text on our servers.
capjili does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your gaming experience.
capjili's data practices are aligned with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject are fully respected.
Filipino players have the right to access, correct, and request deletion of their personal data held by capjili. Submit a data subject request anytime through our 24/7 support team.
capjili only collects the personal data that is strictly necessary to operate your account, comply with KYC and AML regulations, and deliver a safe gaming environment. We do not collect data beyond what is needed.
You can opt out of capjili marketing communications at any time. Every promotional email includes an unsubscribe link, and you can manage your communication preferences directly from your account settings.
Summary: capjili collects only the personal data necessary to operate your account and comply with Philippine regulations. We do not sell your data. You have full rights over your information under the Philippine Data Privacy Act of 2012. Read the full policy below for complete details.
capjili ("capjili," "we," "us," or "our") operates the online gaming platform available at capjili.vip (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses our Platform, particularly Filipino players whose data is protected under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy ("Policy") explains in clear terms what personal information capjili collects from you, why we collect it, how we use and protect it, with whom we may share it, and what rights you have as a data subject under Philippine law.
By registering for a capjili account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the capjili Platform.
This Policy should be read together with capjili's Terms & Conditions and Responsible Gaming Policy, all of which form part of your agreement with capjili.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection regulations, capjili is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform.
capjili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO at any time using the contact details provided in Section 15 of this Policy.
capjili processes personal data in accordance with the principles of transparency, legitimate purpose, and proportionality as required under Philippine law.
capjili collects personal data from you in the following categories. We only collect data that is necessary for the specific purposes described in this Policy.
When you create a capjili account, we collect:
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we may collect:
When you make deposits or request withdrawals, we collect:
We automatically record data related to your use of the Platform, including:
When you access the Platform, we automatically collect certain technical data:
If you contact our support team, we retain records of those communications, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.
Data Minimization: capjili applies the principle of data minimization — we only collect what is genuinely necessary. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs.
capjili uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, KYC documents |
| Age verification (21+ compliance) | Date of birth, government ID |
| Processing deposits & withdrawals | Financial data, KYC documents |
| Anti-money laundering (AML) compliance | Financial data, transaction history, KYC |
| Fraud detection & security | Technical data, gaming activity, IP address |
| Customer support | Communications data, account data |
| Responsible gaming monitoring | Gaming activity, session data |
| Marketing communications (with consent) | Email address, mobile number, preferences |
| Platform improvement & analytics | Technical data, gaming activity (anonymized) |
| Legal & regulatory compliance | All categories as required by law |
capjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Philippine Data Privacy Act of 2012, capjili processes your personal data on the following legal bases:
capjili does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.
capjili may share your personal data with carefully selected third-party service providers who process data on our behalf under strict data processing agreements. These include:
All third-party processors are contractually bound to process your data only as instructed by capjili and in compliance with applicable data protection laws.
capjili may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities when required by law, court order, or regulatory directive.
Important: capjili will always notify you of any data disclosure to government authorities to the extent permitted by law. We will not disclose your data beyond what is strictly required by the applicable legal obligation.
Cookies are small text files placed on your device when you visit the capjili Platform. They help us recognize your browser, remember your preferences, and analyze how you use our Platform.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the capjili Platform. capjili does not use third-party advertising cookies or cross-site tracking technologies.
capjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are:
Upon expiry of the applicable retention period, capjili will securely delete or anonymize your personal data in accordance with our data disposal procedures.
capjili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk to your rights and freedoms, capjili will notify the National Privacy Commission within 72 hours and affected players without undue delay, as required under Philippine law.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by capjili:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. capjili will respond to all data subject requests within fifteen (15) business days of receipt.
capjili will never charge a fee for processing a data subject access request unless the request is manifestly unfounded or excessive.
The capjili Platform is strictly intended for persons who are 21 years of age or older. capjili does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and may be repeated at any time through our KYC procedures.
If capjili discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and report the matter to the appropriate Philippine authorities where required by law.
If you are a parent or guardian and believe that your child under 21 has provided personal data to capjili, please contact us immediately at [email protected] so that we can take appropriate action.
capjili primarily stores and processes personal data within secure data centers. Where personal data is transferred to or processed by service providers located outside the Philippines, capjili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. capjili will not transfer your personal data internationally without ensuring these protections are in place.
The capjili Platform may contain references to third-party services such as payment providers. capjili is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use in connection with your capjili account, particularly your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank).
capjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email and display a prominent notice on the Platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the capjili Platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact capjili's Data Protection Officer:
If you are not satisfied with capjili's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).
capjili takes all data privacy complaints seriously. Our DPO will acknowledge your request within two (2) business days and provide a full response within fifteen (15) business days.
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