At capjili, we believe gaming should always be fun — never stressful, never harmful. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the experience safely. Laro tayo nang maayos.
Six pillars that define how capjili protects every Filipino player on our platform
capjili enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account undergoes age verification during registration, and KYC checks can be triggered at any time. We have zero tolerance for underage gambling.
Set your own daily, weekly, or monthly deposit limits directly from your capjili account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling period — a deliberate safeguard to prevent impulsive decisions.
Losing track of time is easy when you're in the zone. capjili lets you set maximum session durations with automatic logout when your limit is reached. You can also enable reality check pop-ups that remind you how long you've been playing and how much you've wagered.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days from your account settings. During this time, you won't be able to log in or place bets. This is a great option if you feel your gaming is getting a bit too frequent.
If you feel you need a longer break or want to stop gambling entirely, capjili's self-exclusion tool lets you permanently close your account. Contact our 24/7 support team to activate self-exclusion. Once applied, it cannot be reversed for the chosen period — this is intentional.
Our dedicated responsible gaming support team is available around the clock via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, we're here. No judgment — samo-samo tayong tumutulong sa isa't isa.
Practical tools you can activate right now from your capjili account
Cap how much you can deposit per day, week, or month. Limits apply instantly. Reductions take effect immediately; increases require a 24-hour waiting period to protect you from impulsive decisions.
Set a maximum amount you're comfortable losing over a given period. Once your loss limit is reached, capjili will automatically prevent further bets until the period resets — keeping your bankroll in check.
Enable pop-up reminders at intervals you choose (e.g., every 30 or 60 minutes) showing your session duration and net result. A simple nudge to stay aware of how long you've been playing.
Take a short break of 1 day, 7 days, or 30 days. Your account is temporarily suspended during this time. Perfect for players who want a breather without permanently closing their account.
Request permanent or long-term exclusion from capjili. Available for periods of 6 months, 1 year, 3 years, or permanently. Contact our support team to activate. This is irreversible for the chosen duration.
Receive periodic on-screen summaries of your gaming session — time played, total bets, and net result. Staying informed is the first step to staying in control at capjili.
Answer honestly. If you find yourself saying "yes" to several of these questions, it may be time to use capjili's responsible gaming tools or seek support.
Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, problems, or negative feelings?
Have you tried to cut back on gambling but found it difficult?
Do you chase losses — betting more to try to win back money you've lost?
Has gambling caused arguments with family members or affected your relationships?
Do you borrow money or sell belongings to fund your gambling?
Do you feel restless or irritable when you try to stop gambling?
If you answered yes to 3 or more questions, we strongly encourage you to activate a cooling-off period or self-exclusion, and reach out to our support team. Help is available 24/7 at capjili.
capjili operates in alignment with the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the primary gaming regulatory body in the Philippines.
PAGCOR's responsible gaming program promotes safe gambling practices across all licensed operators in the country. Their guidelines cover player protection, age verification, self-exclusion registries, and operator obligations — all of which capjili takes seriously.
Filipino players who need additional support beyond what capjili provides are encouraged to seek help through PAGCOR's responsible gaming resources and the national problem gambling helpline. Remember: asking for help is a sign of strength, hindi kahihiyan.
Need help? Contact capjili's 24/7 responsible gaming support team via live chat. Email: [email protected]
Simple habits that keep gaming fun and under control at capjili
Decide how much you can afford to spend before you start playing. Treat it like entertainment money — once it's gone, stop. Never gamble with rent, grocery, or bill money.
Winning is exciting, but it's never guaranteed. Approach every session at capjili as entertainment. The house always has an edge — enjoy the thrill without relying on winnings.
Step away from the screen regularly. Go for a walk, have a meal, spend time with family. Gaming is just one part of a balanced life — don't let it crowd out the things that matter most.
Chasing losses is one of the most common signs of problem gambling. If you've hit your loss limit for the day, log out and come back another time. Tomorrow is another day — at capjili and in life.
Responsible gaming is at the heart of everything we do. Join over 500,000 Filipino players who enjoy capjili's slots, live casino, and PBA betting — safely, fairly, and within their means.
🔞 Must be 21 years or older to play. Please gamble responsibly. If gambling stops being fun, use our self-exclusion tools or contact support.